Privacy Policy
Oak Street Property Management is committed to protecting your privacy and developing technology that gives you a safe and reliable online experience. This Privacy Policy applies to the OakStPM.com website and governs data collection and usage. By using the OakStPM.com website, you consent to the data practices described in this policy.
Collection of Your Personal Information
OakStPM.com may collect personally identifiable information, such as your name, email address, home or work address, telephone number, and any information you voluntarily provide through our website forms, phone calls, emails, or other communications.
OakStPM.com may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, preferences, interests, and information related to your use of our website.
There is also information about your computer hardware and software that may be automatically collected by OakStPM.com. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the website, to maintain quality of service, and to provide general statistics regarding use of the OakStPM.com website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public areas of the OakStPM.com website, this information may be collected and used by others. OakStPM.com does not read any of your private online communications.
OakStPM.com encourages you to review the privacy statements of websites you choose to link to from OakStPM.com so that you can understand how those websites collect, use, and share your information. OakStPM.com is not responsible for the privacy statements or other content on websites outside of OakStPM.com.
Use of Your Personal Information
OakStPM.com collects and uses your personal information to operate the OakStPM.com website and deliver the services you have requested. We may use your information to respond to inquiries, provide property management services, confirm appointments, send reminders, provide customer support, process requests, and communicate important service-related updates.
OakStPM.com may also use your personally identifiable information to inform you of products or services available from OakStPM.com. OakStPM.com may contact you via surveys to conduct research about your opinion of current services or potential new services that may be offered.
SMS/Text Messaging Communications
Oak Street Property Management may use SMS/text messaging to confirm appointments, send reminders, notify clients of schedule updates, provide service-related updates, and communicate important changes.
We get SMS consent verbally by asking: “Do you agree to receive conversations (external) text messages from Oakstreet Property Management. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://oakstpm.com/privacy-policy/ to see our Privacy Policy and https://oakstpm.com/terms-of-use/ for our Terms of Service.”
You can cancel the SMS service at any time. Just text “STOP” to opt out. After you send the SMS message “STOP” to us, we may send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can contact us directly at connect@oakstpm.com.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text or data plan, please contact your wireless provider. Carriers are not liable for delayed or undelivered messages.
Sharing of Your Personal Information
OakStPM.com does not sell, rent, or lease its customer lists to third parties.
OakStPM.com may share data with trusted service providers only when necessary to help us operate our business, provide customer support, perform statistical analysis, send email or postal mail, arrange services, or deliver communications you have requested. These service providers are prohibited from using your personal information except to provide these services to OakStPM.com, and they are required to maintain the confidentiality of your information.
SMS consent is not shared with third parties or affiliates.
Mobile phone numbers, SMS opt-in data, and text messaging consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
OakStPM.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
OakStPM.com may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: comply with legal process served on OakStPM.com or the site; protect and defend the rights or property of OakStPM.com; or act under exigent circumstances to protect the personal safety of users of OakStPM.com or the public.
Use of Cookies
The OakStPM.com website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize OakStPM.com pages or register with OakStPM.com services, a cookie helps OakStPM.com recall your specific information on subsequent visits.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the OakStPM.com website.
Security of Your Personal Information
OakStPM.com secures your personal information from unauthorized access, use, or disclosure. OakStPM.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. When personal information is transmitted to other websites, it may be protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to This Privacy Policy
OakStPM.com may occasionally update this Privacy Policy to reflect company updates, customer feedback, legal requirements, or service changes. OakStPM.com encourages you to periodically review this Privacy Policy to stay informed about how OakStPM.com is protecting your information.
SMS Privacy Notice
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes
Contact Information
OakStPM.com welcomes your comments regarding this Privacy Policy. If you believe OakStPM.com has not adhered to this Privacy Policy, please contact us at connect@oakstpm.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.
If you have any questions regarding privacy, please read our Privacy Policy or contact us at connect@oakstpm.com.